Interstate Truck and Trailer Repair is a family owned and operated company staffed by your neighbors! We offer Full-Service Repair Facility and Full-Service Parts Room, including 24-Hour Road Service for All Semi-Trucks, Trailers, Farm Equipment, Buses & Motor Homes.

We are currently seeking a Shop Manager to join our team in Pioneer, OH . In this role, you will plan, direct and coordinate operations within the organization.

Pay: $50,000-$80,000/year depending on experience

Benefits:

• Health Insurance
• 401K
• Paid Time Off

Responsibilities :

• Monitors and manages the day -to-day service operations and maintains compliance with all company policies.
• Maintains a safe working environment in compliance with Federal, State, and Local regulations, including ODOT and OSHA.
• Develops, maintains, and implements specific plans for meeting Key Production Indicators (KPI’S) and other assigned goals.
• Plans and develops short and long-term goals and objectives and effectively communicates them to all departments.
• Leads and attends team meetings and is visible through an "on the floor" presence.
• Reviews and analyzes expenditure, financial, and operations reports to determine requirements for increasing profits, through continuous improvement of operating costs.
• Recommends capital expenditures for acquisition of new equipment, and approves or recommends approval of requisitions for equipment, materials, and supplies within budgetary limits.
• Quotes Jobs and Labor Rates.
• Directs team to be fully compliant with all customer delivery and quality requirements.
• Continuously monitors competitive standing.
• Pursues prospective business.
• Maintains sales contact with all active and new customers.
• Focuses on any customer complaints by working with department leads to rectify and taking the necessary steps to resolve these complaints with the primary concern being customer retention and equity.
• Responsible for all inventory activities.
• Creates an environment oriented to trust, open communication, creative thinking, and cohesive team effort with all direct reports.
• Performs all other duties as assigned.

Qualifications:

• At least two (2) years’ departmental leadership experience.
• At least five (5) years’ transportation experience.
• Proficient in Microsoft applications.
• ASE Certification required.
• Knowledge with Fullbay Heavy Duty Repair Shop Software.

Schedule:

• Monday-Friday, 7am-4:30pm (hours may vary)
• Occasional Saturdays

Please submit a resume to apply.