Job Title: Warehouse Quality Control Supervisor

Pay: $68,500 (+ bonus potential)

Location: Palmdale, CA

Job Purpose:

The Warehouse Quality Control Supervisor ensures that products and services are consistent, meet both external and internal requirements, and are fit for purpose.

Essential Duties and Responsibilities:

• Oversee daily operations in the Quality Control Department for all shifts.
• Supervise warehouse products for quality assurance.
• Prepare quality documentation and reports by collecting, analyzing, and summarizing information and trends, including failed processes, recalls, corrective actions, and re-validations.
• Correspond with clients via email.
• Enforce plant quality standards.
• Manage and maintain quality inspection and product release programs for incoming and in-process materials and components.
• Monitor, enforce, and further develop the plant HACCP program.
• Maintain knowledge of MSDS (Material Safety Data Sheets).
• Ensure proper implementation of all quality assurance programs and procedures.
• Ensure compliance with federal, state, and local regulations.
• Increase awareness and evaluation of GMP (Good Manufacturing Practices).
• Follow all food safety requirements and GMP standards relevant to the position.
• Ensure safety rules, production goals, and sanitation standards are met.
• Oversee the process of store orders to ensure the highest level of service to customers.
• Assist in maintaining high service quality by enforcing company policies and procedures.
• Assign duties to employees, schedule break periods, work hours, and vacations. Perform periodic evaluations of employees following HR policies.
• Assist warehouse floor supervisors and associates in understanding warehouse policies, departmental procedures, and job duties.
• Address customer concerns/complaints, examine discrepancy reports, and provide resolutions to restore and promote good client relations.
• Promote a positive work environment while fostering teamwork.
• Work closely with staff to ensure quality and productivity requirements are met and communicated to each associate.
• Flexibility to work any shift as needed to support business demands.
• Perform all other duties assigned by the Distribution Center or Operations Manager.

Minimum Requirements:

• Strong communication skills and the ability to self-initiate and implement warehouse data entry programs as directed.
• High level of proficiency with computers and warehouse management systems (WMS).
• College-level coursework preferred but not required; experience in warehouse supervision and wholesale industry is advantageous.

Education and/or Experience:

• Some college-level management education and/or at least 2 years of quality assurance or production supervisory experience in the wholesale industry.
• Knowledge and experience with SQF, HACCP, and GMP principles are required; certifications are preferred.

Computer Skills:

• Strong proficiency in MS Office, Excel, and warehouse management systems (WMS).

Reasoning Ability:

• Ability to interact with all levels of management and possess excellent written and verbal communication skills.
• Capable of managing and leading a diverse workforce.

Physical Demands:

• Must be able to lift up to 25 pounds.
• Ability to work at a computer for extended periods.

Work Environment:

• Ability to work in a distribution center environment with varying temperatures.
• Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions.

ABOUT ACCURATE PERSONNEL

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