Job Description
Personal Lines Insurance Account Manager - Bilingual (Spanish/English)
Established agency seeking to add a personal lines account manager to their team.
Responsibilities Include
- Handling home and auto accounts
- Client presentations and ability to resolve client concerns and issues
- Review and recommend coverages for clients with a focus on satisfaction, retention and rounding existing accounts
- Liaison between clients and carriers
- Ability to cross sell and help walk-in/phone- sales questions
- Ability to handle all types of personal insurance
- Order and process renewal & change requests
- Advise of coverage recommendations and assist clients with Insurance claims
- Assist in retaining accounts: follow up on cancelations & Broker of Record Letters
- Cross sell & round out accounts
Requirements
- Must have an active P&C license
- Must be English and Spanish speaking
- Must have working knowledge of agency management software *Applied Epic Preferred
- Must have excellent presentation and communication skills
- Ability to multi-task and work in fast paced Insurance environment
- Ability to work within a team environment
- Ability to self-direct the completion of insurance related job duties