Required Skills and Qualifications:

1. Technical Expertise:

• Advanced knowledge of Windows, VMware, and Linux environments.
• Proficiency in patching tools like Puppet and WSUS.
• Familiarity with VMware ESXi 7, vSAN, and vSphere features.
• Experience managing HPE GreenLake hardware infrastructure.

2. Vulnerability Remediation:

• Strong understanding of vulnerability management frameworks (e.g., CVSS).
• Hands-on experience with tools like Nessus or Qualys.

3. ITIL Framework Knowledge:

• Understanding of ITIL processes for incident, change, and problem management.

4. Soft Skills:

• Exceptional communication and presentation skills.
• Ability to work effectively in high-pressure environments.

5. Certifications (Preferred):

• VMware Certified Professional (VCP).
• Red Hat Certified Engineer (RHCE).
• Microsoft Certified: Azure Solutions Architect or equivalent (AZ-104).
• ITIL Foundation Certification.

Additional Requirements:

• Availability for on-call support as required.
• Proven track record in large-scale enterprise environments.
• Strong analytical and troubleshooting skills.