Knowledge, Skills, & Abilities

• Experience implementing and maintaining 3rd party information technology systems (on-premise and SaaS).
• Experience with problem identification and correction in complex applications and environments.
• Experience with Oracle relational databases and SQL. Experience with SQL Server a plus.
• Ability to write and debug SQL. Evaluate data quality/issues in large databases.
• Understanding of administrative and operational business systems and applications.
• Experience with design and development of reports for business users. Tableau a plus.
• Knowledge of the transit industry or previous experience with transit information systems a plus.
• Understanding of information technology standards, procedures, and best practices.
• Understanding of how to analyze and solve business problems.
• Knowledge of current computing equipment, software, and communications technology.
• Ability to analyze and assess business needs to recommend appropriate information technology solutions.
• Ability to interact and communicate effectively, both orally and in writing, with groups from diverse backgrounds and technical abilities.
• Ability to work independently, set priorities, work under pressure, adapt to demanding situations, and maintain schedules.
• Ability to troubleshoot a variety of application hardware, configure firmware and upload updates.
• Experience with the following technologies/applications: Microsoft Windows 10; Microsoft Office Suite, Microsoft Visio; SQL; Oracle; SQL, Tableau; Client/Server applications; Trapeze Software modules (PASS, FX, INFO-Web, others), Revenue related applications.

Education

• Degree: B.A./B.S. or equivalent experience required.
• M.S./MBA desirable
• Field: Computer Science or related field

Experience

• Years: Three (3) minimum required
• Field: Information Technology or related field