The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

Responsibilities

• Manage order entry and maintenance of specialty store and department store orders.
• Provide exceptional customer service by managing inquiries and resolving issues promptly.
• Collaborate closely with warehouse teams to ensure seamless operations and order fulfillment.
• Coordinate EDI transactions and maintain communication with vendors.
• Handle factoring and credit approval processes.
• Utilize ERP system to maintain accurate inventory records and track shipments.
• Monitor and analyze order statuses, ensuring timely deliveries.
• Assist with administrative tasks as needed.

Qualifications

• 1-3 years of experience in the wholesale apparel or footwear industry.
• Strong knowledge of EDI transactions and logistics management preferred.
• Familiarity with invoicing, factoring, and credit approval processes.
• Excellent communication and organizational skills.
• Fluency in Spanish is a plus.
• Ability to thrive in a fast-paced environment and work effectively within a team.

Benefits

• 401k plan with partial company match.
• Comprehensive healthcare, dental, and vision plan.
• Clothing discount.
• Voluntary life insurance, as well as short-term and long-term disability policies.
• Voluntary free annual biometric health test.
• Early access to company sample sales.
• Company-sponsored Wellness program.
• Access to free monthly health & mindfulness webinars.
• Seasonal monetary awards for participation in company Fitness Challenges.
• Partial healthcare-subsidized fitness membership to 10,000 gym locations across the country.
• Company-subsidized discounts to theme parks & local attractions, including Disneyland, Knotts Berry Farm, Universal Studios, Legoland, Six Flags, Sea World, and Southern California sports teams; discounts to brands including Vitamix, Sonos, and others.