Sr. Director of Human Resources

Position Overview:

We are seeking an experienced and strategic Sr. Director to lead and oversee the Human Resources function at our property management company in Memphis, TN. Reporting directly to the Senior Vice President (SVP) of Human Resources, the Sr. Director will be responsible for managing all aspects of payroll, benefits administration, leaves of absence, and employee relations. This role will also supervise two HR team members and collaborate closely with the SVP and executive leadership to ensure that HR initiatives are aligned with organizational goals. The ideal candidate will bring a balance of strategic vision and operational expertise to foster a positive, compliant, and productive workplace culture.

Duties/Responsibilities:

• Payroll Management: Oversee the accurate and timely processing of payroll for all employees, ensuring compliance with federal, state, and local regulations. Review payroll reports, address discrepancies, and maintain proper record-keeping to ensure timely and accurate payroll distribution.
• Compensation Programs: Oversee the development and administration of the company’s compensation programs, ensuring competitiveness within the industry and internal equity. This includes base salary structures, incentive programs, merit increases, and bonuses. Work closely with the SVP of HR and executive leadership to evaluate compensation trends and adjust programs as necessary.
• Benefits Administration: Lead the administration of employee benefits programs, including health, dental, vision, retirement plans, and other employee perks. Provide leadership in the benefits space to ensure employees understand their options and the enrollment process. Manage vendor relationships and collaborate with the SVP of HR on benefits strategy and planning.
• Leaves of Absence: Administer employee leaves of absence, including FMLA, ADA, and other company-specific leaves. Ensure compliance with applicable laws and company policies, and provide guidance to managers and employees on leave processes, return-to-work protocols, and documentation requirements.
• Employee Relations: Serve as the primary point of contact for employee relations issues, fostering a positive and inclusive work environment. Advise and support managers on workplace conflicts, performance issues, and employee development. Investigate and resolve employee complaints and concerns in a fair and timely manner. Appropriately escalate high-risk scenarios to the SVP of HR.
• Compliance & Reporting: Ensure compliance with all federal, state, and local labor laws, including wage and hour regulations, EEO, OSHA, and other workplace standards. Manage HR-related reporting requirements, audits, and filings, working closely with the SVP of HR to ensure the company remains in compliance.
• Leadership & Supervision: Directly supervise and mentor two direct reports in the HR department, providing coaching, performance feedback, and development opportunities. Ensure that the HR team meets key departmental goals and contributes to the broader HR and organizational objectives.
• Strategic HR Planning: Partner with the SVP of HR and senior leadership to develop and implement HR strategies that support the company’s growth and employee engagement initiatives. Provide input on talent management, organizational development, and workforce planning.

Required Skills/Abilities:

• Extensive knowledge of HR practices, payroll systems, benefits administration, and labor laws.
• Familiarity with HRIS software and payroll platforms.
• Strong interpersonal skills with the ability to manage sensitive employee issues and communicate effectively with employees at all levels.
• Ability to manage multiple HR functions simultaneously and ensure deadlines are met.
• Strong attention to detail and organizational skills.
• A proactive and solution-focused mindset with the ability to adapt to changing business needs.
• Strong leadership and mentoring skills, with a focus on team development and performance management.
• Exceptional communication and conflict resolution abilities.
• Ability to build trust and foster a positive workplace culture.

Education and Experience:

• Education: Bachelor’s degree in Human Resources, Business Administration, or a related field. PHR, SPHR, SHRM-CP, or SHRM-SCP certification required with the flexibility to obtain certification within the first 6 months in role.
• Experience: Minimum of 5 years of HR experience, including at least 2 years in a leadership or management role. Prior experience in property management, real estate, or a similar service-oriented industry is a plus.

Fogelman is a drug free workplace and Equal Opportunity Employer. Offers are contingent upon the successful completion of the pre-employment process which may include criminal background, motor vehicle reporting, drug testing, and reference checks.