We are hiring for Claims Consultant (Property and Causality) for one of our clients. Please find the attached job description below and feel free to apply if you are interested.
Position: P&C Claims Consultant
Location: San Antonio, TX
Employment Type: Full-time
As the associate has to handle inbound calls from the customer or do an outbound call within guidelines/goals established by the client and management. This position requires good communication skills; the ability to effectively handle information requests, compliments and complaints with a positive attitude and attention to details.
Responsibilities:
· Facilitate the Property and Casualty members by answering inbound calls, emails, and other contacts from the members
· Make outbound calls (if required) to confirm the information or for member authorisation
· Apply knowledge of personal lines to assist member to bind policies, coverage provision, payments, and renewals for insurance product
· Provide response to members on call using the tools and resources available to support
· Set up reminders and follow up with customer on timely manner
· Follow the compliance and regulatory requirement when handling the members
· Maintain Property and Casualty (P&C) License
Qualification Required
· High School Diploma or GED equivalent
· Min 1 year of customer service/Claims Service/Insurance experience
· Active Property and Casualty (P&C) producer License