Scheduling Coordinator

job
  • Sight and Sound Systems, Inc.
Job Summary
Location
Dulles ,VA 20104
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
02 Jan 2025
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Job Description

Job description

Sight & Sound Systems, Inc. is a dynamic company seeking a Full-Time Scheduling Coordinator to join our team. We offer a collaborative work environment that fosters leadership, personal growth, and professional advancement. We are dedicated to providing exceptional service to our home technology customers.


Role Description

We are seeking a highly organized and detail-oriented individual to join our team as a Full-Time Scheduling Coordinator. This on-site position will report directly to the Residential Production Manager and will play a crucial role in the smooth operation of our projects.


Key Responsibilities :

  • Handle incoming calls, ensuring they are correctly forwarded, and capture comprehensive messages.
  • Communicate directly with clients via phone and email to provide updates and address scheduling inquiries.
  • Build and maintain strong client relationships through excellent customer service.
  • Answer incoming sales and service calls, and resolve or route them appropriately.
  • Maintain and update the master project schedule based on daily demands and project requirements.
  • Ensure accurate and timely scheduling of technicians and resources.
  • Coordinate with internal teams (e.g., sales, finance, service) to optimize schedules.
  • Proactively review work orders and determine additional steps needed to keep open work orders moving to ensure they are completed within a timely manner.
  • Identify and resolve scheduling conflicts and other logistical challenges.
  • Proactively address potential issues and implement solutions.
  • Perform other administrative tasks as needed, such as data entry and report generation.


Qualifications

  • Excellent organizational and time management skills
  • Strong attention to detail and accuracy
  • Excellent communication and interpersonal skills
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook)
  • Experience with project management software (preferred)
  • Experience in service, construction, or related industries (preferred)
  • Strong problem-solving and critical thinking abilities
  • Ability to work independently and as part of a team

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