JOB PURPOSE:

Schedule work between Miller Pipeline crews and the gas customers; and effectively plan distribution gas main, service work and scattered services.

ESSENTIAL RESPONSIBILITIES:

• Work with foremen and customers to coordinate appointments for neighborhood and scattered service.
• Identify hazards associated with each service request.
• Evaluate service work that is required.
• Provide most efficient route for service relocation, if necessary.
• Assist Operations department in assessing jobsite readiness.
• Verify One Call locates and mark current service lines.
• Communicate with property owners about planned construction on their properties.
• Coordinate with the customer’s field representatives.
• Distribute paperwork to crews and the office.
• Maintain an organized workload list.
• Identify and report project progress.

QUALIFICATIONS:

Education and Certifications

Required : High school diploma or equivalent. Current and valid driver’s license

Preferred : Associate’s degree in business or a skilled trade

Experience

Required : 1+ year construction work experience

Preferred : 3 years underground utility work experience

Functional / Technical Competency Requirements

Required : Professional interaction and communication with internal and external customers. Effectively respond to customer questions and concerns. Proficiency in computer programs; specifically, Microsoft Word, Excel and Outlook. Use a smartphone or similar device for texting, taking and sending worksite photos, and email.

CORE COMPETENCY REQUIREMENTS:

• Professionalism
• Customer Focus
• Positive Attitude
• Organization of Time & Workspace

ESSENTIAL FUNCTIONS:

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to stand, walk, climb or balance and talk or hear. The employee is occasionally required to lift up to 20 pounds.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Federal Labor Standards Act designation – Exempt

Miller Pipeline retains the discretion to add to or change duties of this position at any time. This position description should not be considered all-inclusive.