Hybrid AR Specialist opportunity great benefits and opportunity for growth This Jobot Job is hosted by: Jacque Seaton Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $20 - $24 per hour A bit about us: We are a well-established services company that has grown consistently for 3 decades Why join us? This is an excellent opportunity for a motivated professional to contribute to a growing organization while enhancing their skills in collections and financial operations. If you are passionate about delivering exceptional service and driving financial results, we encourage you to apply We offer: Organizational Stability Opportunity for growth & advancement Great benefits Hybrid work schedule Job Details We are seeking a dedicated and detail-oriented Accounts Receivable Specialist to focus on collections by managing and overseeing past-due accounts within our portfolio. This role requires excellent communication and organizational skills to ensure timely payment resolutions while maintaining a strong commitment to customer service and compliance with company policies. The successful candidate will collaborate cross-departmentally to advocate for customer needs and provide insights to senior leadership. Duties and Responsibilities: Proactively contact customers via phone and email to secure timely payments and address outstanding balances. Develop, maintain, and execute daily collection plans to manage and resolve past-due accounts efficiently. Monitor and follow up on payment arrangements, settlements, and customer commitments to ensure adherence to agreed terms. Prepare and deliver comprehensive overviews of customer balances to senior leadership, providing informed recommendations for next steps, including escalations when necessary. Serve as a customer advocate by addressing and resolving issues through cross-departmental collaboration, ensuring a positive customer experience. Ensure strict adherence to company policies, procedures, and mission statement while maintaining confidentiality and compliance with HIPAA regulations. Support the organization’s financial success by fulfilling additional responsibilities and duties as assigned by leadership. Job Requirements: Minimum of 1 year of customer service experience, preferably in a collections or accounts receivable environment. Minimum of 1 year of call center experience Proficiency in Microsoft Office Suite, including Excel, Word, and Outlook. Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities effectively. Excellent verbal and written communication skills, with a customer-focused approach to problem-solving. Preferred Qualifications: Prior experience in collections or financial account management. Familiarity with accounting systems and customer relationship management (CRM) tools. Education: Associate’s Degree in Accounting, Finance, Business Administration, or a related field is required; equivalent professional experience will be considered. Interested in hearing more? Easy Apply now by clicking the "Apply" button.