Technology Trainer | Mid-Size Law Firm | Chicago, IL Our highly prestigious mid-size full-service law firm client is hiring an experienced Legal Technology Trainer for their Chicago HQ office. The Trainer will develop and deliver trainingprograms on various law firm information technology tools and systems. Our client is offering a highly competitive salary and benefit package.

Please send resume to Scott Fischer, CEO :

RESPONSIBILITIES:

• Support all aspects of training for multiple locations.
• Conduct user computer application training (small group or one-on-one using Teams) as part of ongoing continuing education program.
• Learn and conduct user computer application training for internally developed applications and other purchased applications via various methods (demo, one-on-one, floor support)
• Develop written training materials, such as quick reference cards and instructor guides.
• Conduct multiple-session computer application training for new hires. May require working with Office Administrators or position management to customize new hire training for certain positions.
• Liaison with application vendors to remain on the latest versions of products.
• Troubleshoot application issues as needed.

APPLICATIONS:

• Best Authority
• Big Hand
• Litera
• DocXTtools
• InterAction
• Office 365
• iManage Work10
• One Drive
• Webview

REQUIREMENTS:

• Minimum two years working knowledge with extensive end-user training experience in the following: Windows 11, Microsoft Office 365, including Teams.
• Excellent problem-solving, oral, and written communication skills
• Knowledge of legal specific applications and Word add-ons (Matter-Centric iManage, Power PDF Plus, Litera Compare, DocXtools) a definite plus.
• Ability to train users and support the use of the above
• Ability to quickly learn new or upgraded products to train and support users.
• Adherence to all personnel policies and practices
• Strong aptitude for learning new and emerging technologies quickly

OTHER SKILLS AND ABILITIES:

The following will also be required of the successful candidate:

• Excellent writing skills
• Strong organizational skills
• Strong attention to detail
• Good judgment
• Strong interpersonal communication skills
• Strong analytical and problem-solving skills
• Able to work harmoniously and effectively with others.
• A self-starter who desires to show ownership and commitment to the job.
• Able to preserve confidentiality and exercise discretion.