At Joomak, we pride ourselves on delivering an unparalleled dining experience that reflects our commitment to culinary excellence and impeccable service. As a former Michelin-starred establishment, we aim to create memorable moments for our guests through innovative cuisine and a warm, inviting atmosphere.

Role Overview:

We are seeking an experienced and passionate Dining Room Captain to lead our front-of-house team. This individual will play a pivotal role in ensuring that our guests receive the highest standard of service and a seamless dining experience. The ideal candidate is a natural leader, possesses exceptional interpersonal skills, and has a deep appreciation for fine dining.

Key Responsibilities:

- Oversee daily dining room operations, ensuring a smooth and efficient service flow.

- Lead, train, and motivate the front-of-house staff, fostering a culture of excellence and teamwork.

- Maintain a thorough understanding of the menu, wine pairings, and the overall dining experience to provide informed recommendations to guests.

- Manage reservations and seating arrangements to optimize guest satisfaction and operational efficiency.

- Ensure compliance with health and safety regulations, maintaining a clean and welcoming environment.

- Handle guest inquiries and feedback with professionalism, ensuring every experience exceeds expectations.

- Collaborate with the kitchen team to synchronize service and enhance the overall dining experience.

Qualifications:

- Minimum of (3 years) experience in fine dining or a Michelin-starred restaurant.

- Strong leadership and organizational skills.

- Excellent communication and interpersonal abilities.

- A passion for hospitality and a commitment to continuous improvement.

- Knowledge of wine and beverages is highly desirable.

- Flexibility to work evenings, weekends, and holidays as needed.