When you join VerizonnnYou want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.nnWhat you'll be doing...nnCustomers expect our networks to perform at a high level all the time. That's where you come in. You will investigate, evaluate and resolve network and data performance issues to ensure efficient and reliable service for our customers. The work you'll be doing will directly impact customer satisfaction and help keep us ahead of the competition.nnEvaluating service performance trends and isolating root causes of impacted services.nnPerforming testing and analyses of relevant key performance indicators.nnOptimizing transport networks using traditional and innovative means.nnSupporting stakeholder organizations to identify and solve complex problems.nnIdentifying processes that can be improved, eliminated or automated.nnManaging repair and maintenance activities within our MSCsnnSupporting migration and integration work in our EBH and RAN networksnnWhat we're looking for...nnYou're tech savvy and well-versed in all things telecommunications. Working independently is as comfortable for you as being part of a team. No stranger to a fast-paced environment, you manage multiple assignments, and competing priorities while staying focused on important deadlines. You can quickly build relationships with a diverse range of people and explain complex technical issues in a way that everyone can understand.nnYou'll need to have:nnBachelor's degree or four or more years of work experience.nnThree or more years of relevant work experience.nnA valid driver's license.nnWillingness to travel up to approximately 25% of the time supporting other MSCs in the NNJ area.nnWillingness to work nights on a regular basis and an on-call rotation.nnEven better if you have one or more of the following:nnA degree.nnExperience in routing and subnetting.nnNokia SR OS knowledge.nnExperience in working with high speed wireless technologies.nnExperience in automation/programming and scripting.nnExperience with hardware/cabling installation and maintenance.nnStrong communication skills.nnExcellent follow-up skills and the ability to prioritize tasks effectively.nnIf Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.nnWhere you'll be workingnIn this worksite-based role, you'll work onsite at a defined location(s).nnScheduled Weekly Hours 40nnEqual Employment OpportunitynnWe're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.nnEqual Employment OpportunitynWe're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our page to learn more.