Our client designs cutting-edge software and hardware solutions to meet the specific fuel control needs of vehicle fleet operators.
By prioritizing seamless integration and user-friendly technology, they have b ecome the industry standard for fleet fuel management. Join them and play a key role in helping businesses optimize their operations with innovative fuel solutions!
What You’ll Do:
- Master Our Products: Develop an in-depth understanding of fuel dispensing equipment, electrical systems, and our industry-leading solutions to provide exceptional support.
- Onboard Customers: Manage and organize incoming customer data for a seamless onboarding experience.
- Train Users: Deliver engaging, thorough training sessions and problem solving to customers on our SaaS platform (training will be provided).
- Solve Problems: Use helpdesk ticketing systems and CRM platforms to manage projects, resolve technical issues, and ensure customer satisfaction.
- Support Operations: Assist with administrative tasks to keep our team running smoothly and efficiently.
What You Bring:
- Technical Know-How: General Electrical Experience required
- Excel Expertise: Proficiency with Excel for data organization and tracking.
- A Growth Mindset: Eager to learn and adapt to new tools, such as Shipstation.
- Flexibility to Travel: Willing to occasionally travel overnight (up to 10%) for on-site support and services.
- Reliable Connectivity: Ability to work remotely with a stable internet connection and phone access.
- Bonus Points: Hands-on experience with fuel systems.
Why You’ll Love Working with Us:
- Comprehensive Benefits: Medical, Dental, and Vision coverage to keep you and your family healthy effective Day 1
- Work-Life Balance: Enjoy paid vacation, holidays, and hybrid work
- Plan for Your Future: Access to our 401K retirement plan with company support.
- Professional Development: Receive hands-on training with our platforms and products to set you up for success.
This position offers a unique opportunity to combine your technical skills with customer-facing responsibilities, making a real impact in the fuel management industry. Join us at Multiforce and fuel your career with innovation and growth!