Sales Associate

Job Summary:

• Set and achieve personal sales goals while supporting the goals of the team
• Provide honest and confident feedback to customers regarding merchandise style and fit
• Consistently seek new fashion and product knowledge to act as an expert for the customer
• Provide a friendly and welcoming environment
• Follow through with customer experience by utilizing company materials and maintaining client book
• Complete tasks and objectives listed on daily touch-base or as directed by management
• Maintain a professional appearance consistent with established dress code and image guidelines
• Greet and acknowledge all customers, as well as provide information to all customer inquiries by demonstrating knowledge regarding the merchandise and company
• Assist customers with any special services, including gift-wrapping, checking inventory and locating merchandise, charge sends, special orders, and logistical services

Essential Duties and Responsibilities:

• Competitive drive and entrepreneurial confidence to succeed in a commission-based environment
• Demonstrated ability to develop relationships with customers and coworkers
• Knowledgeable and enthusiastic about fashion
• Ability to positively and proactively handle customer concerns and prioritize multiple tasks in a fast-paced environment
• Ability to quickly learn new procedures and processes
• Strong organizational and follow-through skills
• Excellent interpersonal skills supporting both a team environment and customer service