Sparks Group is working with our partner in the currency technology space who is seeking to hire a full time Field Service Technician III for the Federal Reserve.

Location: 701 E Byrd St. Richmond, VA 23219 - onsite

Shift Schedule: Mon – Fri, 5:30 am-2:30 pm. No night shift now or ever !

Responsibilities:

• Provide support to customers on operational or maintenance aspects of equipment (e.g., BPS3000, RS and M8), receive escalated customer concerns on technical and service related problems
• Diagnose mechanical, hardware, software, and systems failures using established procedures
• Determine the most effective repair/resolution to minimize customer downtime, and prepare reports for analysis of product failure trends and serviceability issues
• Respond to service calls promptly, performs maintenance of equipment systems at customer sites, and assists operators with operational problems that occur
• Adhere to all required company policies concerning confidentiality of company information as well as customer policies procedures including Custody and Control Procedures
• Manage parts inventory, coordinate shipment of parts for repair and replenishment, and maintain the inventory of tools and test equipment
• Record maintenance activities using approved methods and procedures

Requirements:

• Minimum four years of work experience
• Hands on experience with electromechanical equipment including troubleshooting
• Hands on experience with solenoids, belts, rollers, bearings, pneumatics, and guides a plus
• High school diploma/GED required
• They are open to industry experience including Automotive, Aviation, and Military (radios/satellite communication equipment)

If interested, submit your application today!