Job Posting Title: Network Engineer CCIE

Location: Cary, NC

Duration: 30 Months Contract

Working Model: Hybrid

Responsibilities:

• Targeted Years of Experience: 10+ years

• Tier-3 Network Operations for medium/large scale enterprise contact center networks.

• Manage and maintain Cisco routing and switching solutions (multiple datacenters).

• Manage/operate F5 load balancers.

• Manage/operate ACME SBCs.

• Optimize network performance and availability, operational incident management.

• Review ACL list/Firewall changes and partner with Security team for execution.

• Troubleshoot network performance issues, ensuring high availability and reliability.

• Apply patches to devices for firmware and OS upgrades.

• Analyze network capacity to anticipate future needs.

• Develop/maintain network documentation: diagrams, configuration, and runbooks

• Operate within a structured change management model.

• Support and implement changes during scheduled maintenance windows Off hrs).

• Plan, test, and implement network changes. Communicate with stakeholders.

• Adhere to established policies and procedures and recommend new policy.

• Work closely with others to support projects and resolve escalated issues.

• Engage circuit repair teams as required to resolve connectivity issues.

• Provide mentorship and guidance to junior network engineers and staff.

• Stay current with industry trends, and emerging technology.