This role works in collaboration with the Procure to Pay and Supply Chain Planning Business Process Owner(s), Executive Leadership Team and is a key contributor to the SAP project team. This role is responsible for the support of the SAP project as it relates to process design, defining functional requirements for system development, cutover practices, training and development and final roll out to the organization. This role will also ensure Wakefern achieves improved process maturity measured via KPI’s and delivers a program that enables realization of the SAP Value Proposition.
Essential Functions
The core functions of this position include, but are not limited to, the following:
- Business Process Lead of an assigned work-stream within the project (outlined above); ensure Business Process Owner (s) and Procurement Organization is aligned with key design decision and overall process requirements.
- Ensure development of processes aligned with program scope, roadmap and business case.
- Day to day responsibility for leading design workshops, writing Business Process Documents (BPD’s) and functional specs; testing plan, Org Design and Change Impact and Training; leverage Subject Matter Experts (SME’s) and Super Users for input and testing.
- Understands and drives the requirements from the business perspective related to both SAP and RAPID.
- Liaison and communicator to the business.
- Prepare, set up and conduct solution validation workshops.
- Identifies gaps and development efforts and documents such requirements (WRICEF).
- Obtain business sign-off on delta requirements and design documents.
- Participates in the creation and approval of functional specs (SAP, RAPID).
- Participates in planning and development of testing cycles and unit testing (SAP, RAPID).
- Participant in the creation of SIT test scripts in assigned work-stream (SAP, RAPID).
- Responsibility includes completion of assigned testing, defect identification, and appropriate re-testing
- Participate in planning and execution of cutover plans.
- Work with Organizational Change Management (OCM) to finalize end-user training materials and documentation.
- Works with Center of Excellence to transition knowledge and define a post-production support process.
- Involved with cut-over activities, including data migration.
- Complete all scheduled end-user training.
- Monitor business process results and the production environment (production support, business monitoring processes, technical support, & system enhancements) during hyper care period
- Assist Center of Excellence (COE) in production support issues.
Process Transformation activities
- As part of the Business Process team, you are responsible for working with the “Business Process Owner” and/or his/her delegates to define the end-to-end business process and determines which processes should be standard across Wakefern.
- Lead as an agent of change for industry accepted standard and best practices that will simplify and improve our current processes.
- Work closely with Org Change Management team to identify the impacted audience and process, when process change opportunities are identified and implemented (who/what)
Qualifications
- Four-year College degree or currently enrolled night student with a minimum of 60 or more college credits completed towards a Business Degree.
- 3-5 years experience in supply chain planning, demand forecasting, product replenishment, and procurement.
- Experienced in giving presentations with the ability to adapt to differing perspectives.
- Well-developed oral and written communication skills.
- Strong interpersonal skills with the ability to interact with all levels of the organization.
- Demonstrated ability to develop and articulate strategies and the impact on the business.
- Experience of managing business improvements projects.
Working Conditions & Physical Demands
- Ability to sit/stand in front of a computer for long periods of time.
- Ability to adhere to the company’s four day in office requirement.