Enswell is an all-day cafe with a full kitchen, comprehensive cocktail menu and bottleshop. Owned and operated by Rival Bros Coffee Roasters, Enswell opened in 2023 in the space of a previous Rival Bros cafe on Spruce Street. The restaurant brings together many different passions and services under one roof; Enswell aims to be a place where one might have a phenomenal cup of coffee right next to another enjoying a craft cocktail or upscale meal. 

We are looking for applicants who are interested in supporting our front of house by bringing their coffee experience to daily operations. Enswell baristas take ownership over the cafe arm of the restaurant by taking and fulfilling orders from customers, as well as fulfilling orders from seated tables during breakfast, lunch and brunch services. There is a mandate of being helpful and supporting the general front of house needs during all services which is outlined below. We are small space so we must work together to deliver a superior experience. 

• Attend scheduled shifts on time and in accordance with dress code and appearance guidelines
• Take and fulfill customer orders and requests by creating high quality beverages
• Have a clear understanding of all cafe items and a willingness to help customers understand the cafe menu and retail coffee selections
• Keep the coffee bar clean, presentable, and organized: this includes taking out trash, doing dishes and polishing glassware
• Work cohesively with front of house staff by: fulfilling service tickets, running food, bussing tables and assisting with the occasional private event
• Process cash and card transactions (Basic counterfeit detection and end of day drawer reconciliation)
• Restock and organize retail items, deliveries, and paper goods
• Communicate with staff and managers to keep the work environment functioning smoothly
• Assist in successful training of new hires by familiarizing them with day to day cafe operations while on shift including: coffee and food information, general flow of service, customer interaction, opening and closing procedures
• Complete all side work before the end of a shift

We are looking for candidates who can embody a guest-first mentality; they are committed to maintaining a positive atmosphere during periods of high volume. 

Required Skills

• Ability to work independently in opening or closing the cafe section of the restaurant
• Ability to respond quickly to manager feedback
• Ability to tailor work flow to both busy and slow periods depending on time of day as well as other external factors

Ideal applicants: 

• Have weekend availability
• Have experience pouring latte art
• Have experience in one or more of the following areas: customer service (retail or restaurant), specialty coffee or bartending/serving

 If you do not have experience in any of these areas but think you would be a good fit– Apply! Be sure to let us know how any of your transferable skills will relate to our café and restaurant. We are prioritizing applicants who might be interested in growing with our organization and are eager to learn new skills!

Physical demands

• This position will require the employee to periodically lift, push, pull or carry items up to 50 lbs in weight (putting away deliveries of boxes, cold brew kegs, outdoor furniture)
• This position requires the employee to stand for extended periods of time 
• This position will require the employee to periodically climb stairs, ramps or uneven surfaces

Compensation and Benefits

• Competitive pay and excellent tips
• Medical coverage for all full-time employees
• 40 hours Paid Sick Leave (City) 
• 40 hours Paid Time Off
• 401(k) Savings Account (3% Matching)
• Free bag of coffee every week!
• Free personal drinks any time

We operate on an elevated level of hospitality and always expect to put our best foot forward.  The scope of this position is subject to change due to market conditions and you may be asked to perform additional duties outside of your job description from time to time in order for the cafe to operate smoothly.