The Brokerage Account Manager (BAM) will be responsible for the growth of assigned brokerage accounts. In addition, they will identify new brokerage opportunities using various prospecting sources (professional network, database mining, cold calling, etc.). The BAM will actively promote Groupe Robert’s 3PL and intermodal transportation services. They will seek out cross-selling opportunities. The BAM will work in collaboration with the sales team to ensure the establishment and development of Groupe Robert’s client relationships.

Reponsabilities:

• You will be accountable for providing the expected results to your immediate superior and for respecting the deadlines for the responsibilities listed in this job description.
• You will also be given objectives to achieve so that the company accomplishes the actions of the strategic plan.
• These responsibilities and objectives will be validated and measured throughout the year by performance indicators during ad hoc meetings with your superior as well as during the annual performance evaluation.
• Grow assigned brokerage accounts
• Prospect for new brokerage accounts
• Convert leads and ensure renewals

Competences:

• Excellent verbal and written communication skills
• Resourceful, analytical and adaptable
• Excellent client relations skills
• Problem-solving skills
• Energetic, organized with a team-oriented mindset
• Responsible for your own performance and manages your own workload

Experience:

• Post-secondary education or equivalent experience.
• Experience with CRM / TMS
• 2 years + experience and knowledge of North America OTR and logistics

What we have to offer:

• 3 weeks vacation per year
• Employer-sponsored RRSP
• Comprehensive group insurance
• Opportunity for advancement
• Stability and job security