Job description

Sales Associate / Key Holder

Marc Cain is a German premium brand for women’s fashion with over 220 stores located in 33 countries. Marc Cain is the epitome of innovative thinking. High expectations on design, quality and material as well as the latest processing technologies and the perfect fit are the company's philosophy. Whether in style or technology, innovation is our priority. We strive to continually refine the retail experience. Our collections combine a sense of aesthetics and art with a laid-back attitude, a natural look, innovative thinking and exclusivity. The brand is known for its color, patterns and unique knitwear 3D printing. Our womenswear retail environment includes working within various departments such as outerwear, sportswear, footwear & accessories.

Responsibilities

• Reach and surpass monthly sales goals.
• Demonstrate product and brand knowledge.
• Schedule client appointments and prepare in advance by pulling merchandise for clients.
• Demonstrate, recommend and style the products available; promote wardrobing.
• Develop exceptional relationships with current and prospective clients.
• Convert new customers and retain loyal customers.
• Build and maintain a personal client base by creating long-lasting client relationships.
• Ensure the maintenance of the shop floor, fitting rooms and stock room.
• Act as an ambassador and network within the community.
• Open and close the store.

Profile

• A minimum of 2 years of sales related customer service (preferably in a retail or luxury environment)
• Strong client development skills that are interest in entering luxury retail.
• Great selling skills and demonstrate motivation to succeed.
• A passion for connecting with others and inspiring repeat business through exceptional customer service experiences both online and instore.
• A desire to participate in the many training initiatives we offer and the ability to incorporate the skills acquired through those programs into your daily activities.
• Ability to work effectively as part of a team.
• Knowledgeable of wardrobing and styling techniques
• Has a high value/high potential customer base.
• Excellent brand and product knowledge.
• Entrepreneurial mind-set, self-motivated
• Results Driven
• Ability to establish and maintain positive working relationships with management, customers and co-workers.

Job Type: Full-time

Expected hours: 30 – 40 per week

Work days:

• Holidays
• Monday to Friday
• Weekends as needed

Experience:

• Retail sales: 2 years (required)

Work Location: In person