Candidate Minimum Qualifications
- Bachelor’s degree in UX/UI Design, Graphic Design, Human Computer Interaction, or a related field.
- Active Certifications in User Experience design, such as Certified User Experience Analyst (CXA) by Human Factors International (HFI) - Focuses on advanced UX strategies and aligning UX design with business goals, UX Design by Google, Nilesen Norman Group certifications, or equivalent.
- A minimum of five years of experience in UX/UI design with a proven track record of designing and delivering user-centric digital solutions.
- Experience in creating wireframes, prototypes, and mockups tailored to user needs preferably in the agriculture, insurance, crop insurance, public service or financial services industry.
Additional Skills & Experience
- Experience conducting user research and usability testing preferably with producers/farmers, agents and agriculture stakeholders.
- Strong portfolio demonstrating expertise in designing complex data-driven platforms, preferably within the public sector, citizen services, agriculture, or insurance context.
- Familiarity with SAAS P&C insurance platforms, especially in designing interfaces and workflow policy, billing, and claims management.
- Proficiency in industry-standard design tools and software, with a strong understanding of user experience principles and best practices
- Experience in responsive design and accessibility standards (WCAG).
- Familiarity with, ensuring alignment with Canadian data privacy laws (e.g., Saskatchewan’s Freedom of Information and Protection of Privacy Act).
- Strong understanding of data visualization techniques.
- Experience collaborating with stakeholders including employees, external vendors, advocacy groups (e.g. producer or commodity organizations) and government agencies.
Job Descriptions
- The selected candidate will provide the following deliverables / artifacts:
- Conduct user research to understand the needs, pain point, and behaviors of diverse user groups, including internal stakeholders and external customers."
- Gather feedback via interviews, surveys, focus groups, and usability testing"
- Create detailed user personas and journey maps to guide the design process"
- Design intuitive, user-friendly interfaces for the primary platform and other tools or systems within the program."
- Work collaboratively with implementation partner to develop wireframes, prototypes, and mockups to communicate design concepts effectively"
- Ensure the designs are aligned with accessibility standards (e.g., WCAG compliance)"
- Collaborate with developers to ensure accurate implementation of the designs"
- Create and maintain a comprehensive design system, including components, system guides, and interaction patterns, to promote consistency across all systems and projects"
- Define and document design principles, tones and guidelines for use by other teams"
- Work with the branding teams to ensure alignment with the organizational visual identity"
- Partner with product managers, business analysts, developers, solution providers, implementation partners and other stakeholders to align design work with business goals and technical feasibility."
- Participate in workshops, brainstorming sessions, and review meetings to co-create solutions."
- Provide expert guidance on best practices in UX/UI design to support overall program objectives."
- Conduct usability testing on prototypes and final design to identify and resolve issues early in the development process"
- Use data from analytics tools and user feedback to refine and improve designs iteratively"
- Assist in integrating new tools, technologies, and systems into the business ecosystems by ensuring a seamless user experience across all the platforms"
- Ensure scalability and adaptability of the design to accommodate future enhancement and integrations"
- Document design decisions, research findings, and testing outcomes for future reference and stakeholder communication"
- Provide regular updated to program leadership on progress, challenges, and key achievements"
- Train internal teams on the design system and UX/UI best practices to ensure long term sustainability"
- Create guides and resources to support the organizations ongoing design efforts"