The funeral home Administrator will act as the face of the location and play a pivotal role in ensuring smooth and compassionate service to our client families. You will serve in a key support role, ensuring that every detail is managed with the utmost care and professionalism.

Essential Functions and Competencies

• Excellent attention to detail while simultaneously prioritizing time-sensitive tasks
• Proven data entry and organizational skills
• Proficient in using MS Office (Word, Outlook, Excel)
• Proactively resolve routine issues with efficiency and professionalism
• Adapt seamlessly to new initiatives and shifting priorities with a positive and proactive approach
• Skilled in handling sensitive client matters with empathy, understanding, and compassion
• Ethical Conduct
• Exceptional written and verbal communication skills, enabling compassionate and professional interactions with grieving families, colleagues, and stakeholders
• Strong team player with the ability to work seamlessly with coworkers, maintain up-to-date shared information, and work independently or across departments when required
• Creative problem solver, developing innovative solutions to improve processes and achieve meaningful outcomes
• Communicates efficiently and effectively with management, ensuring clear and timely updates
• Proactively contributes to team goals, volunteering assistance and support where needed
• Demonstrates flexibility and strong interpersonal skills, collaborating effectively across all levels of the organization

Required Education and Experience

• High School Diploma or Equivalent
• 2+ years of administrative experience in a professional office environment
• Proficient in using MS Office (Word, Outlook, Excel)
• Bookkeeping or accounting experience is very helpful, although not required