About Acru: 

A neo-bistro with New York sensibility and global influences, ACRU is the first restaurant from Chef/Partner Daniel Garwood (previously Sous Chef at the Michelin-starred Atomix), in partnership with NA:EUN Hospitality Group, which is behind some of New York and the world’s most renowned concepts including Atomix, Atoboy, and NARO.

Position Overview:

ACRU is seeking passionate and experienced individuals to join our team in a unique hybrid Host/Server role. This position offers the opportunity to work part-time as a Host and part-time as a Server, providing a dynamic and versatile experience within our team.

This is a fantastic opportunity for someone who thrives in a fast-paced environment and enjoys wearing multiple hats in a collaborative team setting.

This position reports to the ACRU General Manager and Assistant General Manager.

Hosts responsibilities include (but are not limited to):

• Be available to answer phone calls during service hours.
• Greeting guests with sincerity and seating guests with graciousness.
• Providing warm hospitality to guests as they wait for their tables.
• Maintaining cleanliness in all guest-facing areas of the reception hallways, host stand, washrooms, and coat check.
• Assisting guests with checking coats, bags, umbrellas, etc
• Communicating table needs to ensure a smooth service and that all reservations are seated in a timely manner.

• Having an intimate knowledge of all allergens in our food and beverage offerings, and working with the kitchen as a liaison for our guests to accommodate their dietary needs whenever possible.
• Maintain detailed notes for our guests.
• Building rapport with guests, greeting guests, marking guest preferences, and ensuring the comfort and enjoyment of all those that dine with us.

• Communicating with guests regarding upcoming reservations and answering any inquiries regarding ACRU.

Server responsibilities include (but are not limited to):

• Working in tandem with the entire front-of-house team to curate a memorable dining experience for all our guests.
• Opening and closing the dining room and establishing a good environment so the team is well-prepared to execute a successful service - ensuring all opening and closing side work checklists are completed.
• Work together with the kitchen team to conduct genuine and attentive service for our guests.
• Expected to be constantly growing, learning, and expanding their knowledge base.

Qualified Hosts / Servers candidates must be energetic, enthusiastic, and have a great attitude, as well as:

• Broad and flexible availability to work daytime and evenings
• At least 1 year of experience (preferably in a host or maitre d’ role)
• Must be able to demonstrate an extensive depth of organizational skills
• Proficient in Microsoft Office and/or Google Workplace
• Previous experience with RESY is beneficial, but not required

Physical Requirements:

• Ability to lift up to 25lbs if necessary
• Safely and effectively use all necessary tools and equipment
• Stand and walk for an entire shift, including moving safely through all areas of the restaurant

Benefits offered:

• Comprehensive Medical, Dental and Vision insurance
• Pre-Tax Commuter Benefits
• 401k
• Paid Time Off and Sick Pay 
• ATO Scholarship: a chance to win $1,500 to apply towards the cost of any educational endeavor
• Dining Discounts at other properties
• Employee Recognition Awards
• Family Meals
• On site Educational Classes

If you feel you meet the requirements, are a team player, experienced, passionate, and dedicated to your craft, we want to hear from you!  Please reply with a copy of your resume AND a cover letter detailing why you'd be a great addition to our team!