At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.
You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.
So, if you’re looking to do what you love, we could be a perfect match.
By joining the RONA family, you’ll enjoy many benefits, such as:An inclusive and safe working environmentPromotion of work-life balanceExclusive employee discountsBenefits: insurance (certain conditions apply), annual salary review, etc.Opportunities for advancement within the companyAn employer that’s involved in the communityTeamwork and ongoing trainingA comprehensive training program for all new hiresA student incentive programAnd much more!
Become a vital part of Rona and ensure exceptional customer service by supervising our front-line teams. With your organization, attention to detail and communication skills, you'll train our associates to make every visit a positive experience!
Your role:
Supervise frontend staff to ensure service standards are being maintainedOversee register coverage and store supply usageProvide refunds and monitor cash drawer amountsPerform opening and closing proceduresProvide excellent customer service by assisting customers and addressing any issuesUnderstand, train and promote company programs and initiatives (Pro, RPP, financing, survey, fundraising)Train and mentor new associatesOther related tasks to ensure the store runs smoothly
What we're looking for:
1 year of retail experience1 year of experience in team supervisionStrong problem solving skillsExcellent communication skillsStrong attention to details
If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.
RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.