ROLE: ASSOCIATE ENGINEER (APPLICATION SUPPORT)

LOCATION: SMYRNA TN (ONSITE (MON TO FRI)/ MAY INVOLVE SHIFT HOURS

About Us: ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. We provide technology solutions and services to enterprises across industries such as Banking & Financial Services, Healthcare, Manufacturing, Consumer Goods, Travel and Hospitality, through a combination of traditional and newer business models, as a long-term sustainable partner.

Role:

We are looking at passionate Software Engineers who can be part of our dynamic Support team (L1) to help application users work seamlessly on multiple MES platform applications.

As an integral part of our team, you embody the following qualities:

• Configure and customize Application modules to meet business needs, ensuring seamless integration across modules.

• Conduct system testing, identify and resolve any issues or discrepancies.

• Collaborate with cross-functional teams, including business users, developers, and project managers, to deliver high-quality solutions.

Pre-Requisites:

• Basic knowledge or academic project experience in C#, .NET

• Basic hands-on experience in SQL, JQuery would be required.

• Basic understanding of Microsoft Office tools

• Solid problem-solving and analytical skills, with the ability to troubleshoot and resolve system issues.

• Should be a quick learner; open to learn new technologies as per project requirement (You will be trained on Applications which would need L1 support for users);

• Effective communication skills, both verbal and written in English language.

Good to have:

• Prior internship experience in an IT environment Basic understanding of IT solutions’ deployment process for factory/warehouse environments.
• Prior experience working in Manufacturing domain project

Who You Are : Your Work Ethic: You are a consummate professional who takes pride in delivering high-quality work consistently. Your dedication sets you apart, ensuring that you always strive for excellence.

Your Aptitude : You have an innate ability to projects. Your agility and quick learning skills allow you to thrive in dynamic environments.

Your Communication : You possess excellent written and verbal communication skills, enabling you to coordinate effectively across projects and teams. Your ability to convey complex ideas clearly and concisely is invaluable

Your passion : Your relentless drive for success and an unending desire to learn fuel your passion for your work. This dedication not only contributes to your personal achievements but also to the prosperity of our organization. At ITC Infotech, you'll join a team of diverse professionals who are aligned with your values and goals

Education Qualification: Bachelors or Master’s Degree in Computer Science or an equivalent combination of education or experience.

ITC Infotech is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. ITC infotech is committed to providing veteran employment opportunities to our service men and women.