Key Responsibilities:

• Act as a trusted advisor, delivering expert guidance to HR Business Partners, managers, and employees on HR initiatives, including performance management, diversity and inclusion, professional development, promotions, and compensation.
• Collaborate with global and regional HR teams to implement and support people-focused initiatives across the organization.
• Provide timely and accurate day-to-day advisory support to employees and managers, such as coaching on performance management, addressing employee relations matters, career guidance, and mobility assistance.
• Partner with relevant stakeholders, including employee relations, employment law, and immigration/relocation teams, to resolve employee issues and support compliance.
• Manage and contribute to both planned and ad-hoc projects for HR Business Partner teams, ensuring efficient execution and alignment with organizational goals.
• Maintain accurate records by tracking requests, logging details into systems, and updating information to provide actionable metrics to stakeholders.
• Collaborate with HR Solutions teams to deliver seamless HR services to senior HR Business Partners, managers, and employees.
• Identify and analyze trends to proactively mitigate risks, improve processes, and enhance the employee experience.
• Consistently meet or exceed service delivery standards by providing exceptional guidance and support to all stakeholders.

Qualifications:

• 4+ years of relevant professional experience.
• Exceptional judgment with the ability to determine when to escalate issues.
• Strong interpersonal and customer service skills, with the ability to adapt communication styles to different audiences and situations.
• Proven relationship-building skills and the ability to quickly earn trust and credibility.
• Solid understanding of HR functions, labor laws, and best practices.
• Thrives in a high-volume, fast-paced environment with a team-oriented mindset.
• Strong organizational skills with the ability to manage multiple priorities simultaneously.
• A proactive, hands-on approach with a willingness to embrace change and take initiative.
• Meticulous attention to detail and the ability to maintain confidentiality with sensitive information.
• Advanced problem-solving skills with a resourceful and solutions-driven mindset.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and experience with HR systems; quick adaptability to new systems is essential.