Employment Type: Full time

Location: Atlanta or Alpharetta, GA or Lowell, MA

Hybrid role

Description

Job Responsibilities:

• Engage in and improve the lifecycle of services from conception to EOL, including system design consulting, and capacity planning

• Define and implement standards and best practices related to: System Architecture, Service delivery, metrics and the automation of operational tasks

• Support services, product & engineering teams by providing common tooling and frameworks to deliver increased availability and improved incident response

• Improve system performance, application delivery and efficiency through automation, process refinement, postmortem reviews, and in-depth configuration analysis

• Collaborate closely with engineering professionals within the organization to deliver reliable services

• Increase operational efficiency, effectiveness, and quality of services by treating operational challenges as a software engineering problem (reduce toil)

• Actively participate in incident response, including on-call responsibilities

• Partner with stakeholders to influence and help drive the best possible technical and business outcomes

Qualifications:

We're looking for a combination of some of the following preferred qualifications, all are not required:

• 8-12 Yrs of Industry experience

• Engineering degree, or a related technical discipline, or equivalent work experience

• Experience coding in higher-level languages (e.g., Python, JavaScript, C++, or Java)

• Knowledge of Cloud based applications & Containerization Technologies

• Demonstrated understanding of best practices in metric generation and collection, log aggregation pipelines, time-series databases, and distributed tracing

• Demonstrable fundamentals in 2 of the following: Computer Science, Cloud Architecture, Security, or Network Design fundamentals

• Working experience with industry standards like Terraform, Ansible