Primary Work: Salesforce Developer/Administrator in support of the Department's Enterprise Grants System.

Education: Bachelor’s Degree in Computer Science, Information Systems or other Information Technology major, or equivalent work experience.

Required Tasks to be performed:

• Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows, and other routine tasks.

• Review and adjust system settings for proper visibility and security.

• Manage sandboxes.

• Manage deployments using Gearset.

• Perform administrative tasks such as user provisioning, page layouts, flows, maintenance or creation of custom objects, custom fields, validations, workflows, e-mail template, data-loads, etc.

• Maintain an excellent quality standard for projects delivered to customers.

• Support training to new and existing employees on how to use system functionality.

• Assist in duplicate and dirty data management, as well as, cleaning up unused fields, reports, and dashboards.

• Proactively gather feedback from users. Manage system changes without interruption to the user.

Required Knowledge, Skills & Abilities (KSAs):

• Certified Salesforce Administrator

• Has knowledge of Salesforce and object-oriented approaches in designing, coding, testing and debugging programs

• Proven ability to analyze, design, and optimize business processes via technology and integration

• Strong functional understanding of object-oriented databases and systems

• Sound analytical skills with the ability to successfully troubleshoot and problem solve

• Ability to develop requirements for applications based on user input and needs.

• Ability to learn quickly, contribute to a team effort and work on multiple, time-critical projects simultaneously

• Logical, process-oriented thinker with a natural sense of urgency

• Strong problem solving, priority setting, multi-tasking, analytical and collaboration skills

• Ability to assist in the development of Lightning Web Components.

Preferred Knowledge, Skills & Abilities (KSAs):

• Ability to perform backend data integration such as HTTP, Web Services

• Ability to implement Conga Composer Document Generation Solutions

• Certification as a Salesforce Platform Developer

• Proficient in SOQL, SOSL, Visualforce/APEX, Unit Test Development, JSON and XML

• Development experience with Sales Cloud, as well as Community Cloud and SSO