Job Requirements:

Residents:

• Meets and visits with all new residents within four (4) days of move-in
• Will become familiar with specific requests and diets of each resident. Must be alert to changes in diet orders or resident abilities as well as likes and dislikes
• Provides excellent customer service when interacting with residents, visitors, and staff
• Follows confidentiality policies regarding release of resident information
• Recognizes the special dietary needs of residents living in Harmony Square (HS). Trains staff to identify these needs as well. Ensures food offerings on HS are appropriate to meet resident needs
• Conducts monthly food committee meeting with resident representatives

Staff:

• Plans, organizes, assists and supervises dining services to assist with marketing functions
• Sets up and conducts in-service educational training for dining services staff
• May supervise and conduct training sessions for other staff members as assigned

Requirements:

• Must possess a Food Service Manager Certificate and/or meet all regulatory requirements necessary to hold a position as Food Service Manager
• Must have a working knowledge of ordering, storing, preparation and serving in a food service environment, preferably in senior care
• Must be a high school graduate
• Must have experience in dining services with Management/Leadership experience
• Must be ServSafe Certified
• Must possess strong customer service skills with the ability to communicate effectively with residents, visitors, staff, and management team
• Must be willing and able to work a flexible schedule including weekends and holidays
• Must have good leadership and supervisory skills
• Must have knowledge and understanding of nutritional needs and challenges of assisted living residents
• Must be able to sit, stand, bend, and walk intermittently during the work day
• Must be able to lift 50 lbs on a regular basis, or at least eight times a shift, with the ability to carry heavy objects up to 20 feet
• Strong organizational skills and ability to multi-task
• Must maintain a neat and clean public appearance presentation