Hours:

Sunday-Thursday 9:00 PM - 5:00 AM

or

Friday & Saturday 9:00 PM - 5:00 AM

Description:

As a Security Operations Center (SOC) Operator, you will work at the Clark International HQ. SOC Operators monitor physical security assets and events and take the appropriate action to either remediate or escalate appropriately. The security monitoring specialist will follow documented procedures to ensure timely resolution or escalation of events. The ideal candidate will have a basic understanding of major operating systems, physical security controls, video monitoring systems, and physical security concepts. The position requires a strong desire to continuously learn.

Duties:

Monitor and manage physical alarms and alerts based on criticality. Provide effective first-tier problem recognition to mitigate interruptions to service by troubleshooting or escalating potential threats affecting physical infrastructure. Utilize standard procedures to effectively process infrastructure alarms and alerts while maintaining regulatory requirements. Preparing required documentation for a given event and follow-up per the applicable regulatory requirements or standards. Use monitoring tools to effectively manage the alarms and alerts.

Maintain basic understanding of network infrastructure, computer operating systems, security information and event monitoring system and other physical security technologies to ensure adequate defense.

Maintain basic understanding of physical infrastructure and access control systems used by the client as well as software and other technologies used for physical security.

Respond to inquiries and provide basic problem resolution based on established policies and procedures or past experiences.

Assists in response to actual events as required.

Perform additional responsibilities as requested or assigned.