Fortune 500 clients trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff.

We dream big and sweat details. We are diverse, optimistic, and tenacious. We take pride in what we do but we don’t take ourselves too seriously. If work is fun for you, talk to us. We will not waste your time.

Position: Pre-Sales Solutions Consultant

Location: Sunnyvale, CA

Experience: 4 to 7 years

Duties/Responsibilities

• Collaborate with the sales team and prospective clients to identify requirements and pain points, developing tailored solutions that address their business challenges.
• Conduct engaging product demonstrations and presentations to showcase product capabilities and value proposition.
• Create and deliver compelling technical proposals and RFP responses, ensuring alignment with client objectives and best practices.

Education and Experience

• 4 years of experience as a pre-sales consultant in the Enterprise customer engagement SaaS company.
• Strong understanding of AI trends, cloud-based solutions, APIs, and integration methodologies.

Our Hiring Process is “Easy with eGain”

Step 1 : Written test

• Aptitude section – this is a GRE style test (60 minutes or less)
• Functional section – this is a take-home programming test

Step 2 : Panel interview (in-person at eGain Sunnyvale office)

Next Step

Email resumé to with “Pre-Sales Solutions Consultant” as email subject.

Compensation

• Base salary range is $100,000 to $140,000 per year.
• Stock options.