Purpose

The Shipping Supervisor will oversee all shipping and receiving at EHOB Distribution Center.

Essential Duties & Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Oversees the shipping and receiving activities for the Distribution Center
• Supervises shipping personnel and their daily activities
• Prepare items for shipment
• Verify and keep records on incoming and outgoing shipments
• Responsible for training all personnel in the shipping department
• Ensures all orders are accurately picked and labeled to order specification
• Investigates all shipping errors and customer complaints
• Ability to troubleshoot and correct any errors found on shipping documents
• Act as a liaison between shipping and customer service
• Has general knowledge of international commercial invoices
• Understands FedEx and UPS small pack systems
• Has experience with small parcel, ltl, truckload and international shipping processes
• Complies with ISO and company requirements
• Maintains warehouse safety and cleanliness
• Supervise shipping personnel
• Other duties as assigned

Education and/or Experience

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications

• Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or government regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and general public.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• To perform this job successfully, an individual should have knowledge of Microsoft Word, Excel, PowerPoint, and Outlook.

Competencies

Communication: Effectively communicate to internal and external business partners by sharing expertise to encourage accomplishment of shared business goals.

Teamwork and Collaboration: Actively support and collaborate with peers and team members to contribute to overall company success.

Knowledge: Display knowledge of department, applicable products, services and business objectives. Demonstrate a continuous learning mindset through continued professional and personal development.

Accountability: Follow through with tasks and responsibilities in an appropriate and timely manner.

Work Quality: Produces results, meets goals, and provides services that meets or exceeds EHOB’s standards.

Adaptability: Readily and effectively adapts way of working, thinking and acting in response to changing workplace conditions, targets or goals.

Strategic Thinking: Demonstrate ability to understand a situation or obstacle from all perspectives.

EHOB Ambassador: Reflect EHOB’s mission, vision and values.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, sit, possess hand eye coordination, manipulate various items, speak, or hear. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be exposed to moving mechanical parts; risk of electrical shock; risk of radiation and vibration. The noise level in the work environment is usually moderate.

EHOB does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status or military service.