The Work:
The primary purpose of this position is to support the Sr. Trust Advisor(s) in administering estate or trust files and is responsible for the day-to day administrative functions of Estate and Trust client files.
The Core Responsibilities Of The Job:
- Ensure that the estate/trust are administered according to the Will/Trust Deed, appropriate legislation and posted service standards for accuracy and timelines.
- Identify and diarize all crucial dates, deadlines, and follow-up, including income tax, bill payments, home insurance and is completed to meet Legislative timelines and Service Standards
- Initiating and completing redemption and transfer of assets as required
- Monitoring, preparing appropriate documentation for distributions and paying all regular disbursement requests according to delegation of authority limits
- Compiling and remitting documentation to the Trust Associate for preparation of income tax returns
- Keeping detailed documentation of all correspondence and organizing according to file standard
- Mitigating risk by assessing, investigating, and offering recommendations to Sr. Trust Advisor for file specific situations
- Act as a client relationship manager with financial institutions, realtors, accountants, government agencies, law firms, credit union representatives, and other external parties pertaining to file specific requirements
- Communicating with legal counsel on all necessary tasks such as probate applications, land titles/transfer of land and Court Passings
- Complete the appropriate fee calculation on all accounts according to the applicable fee schedule
- Verifying and settling keying transactions for peers
- Prepare appropriate documentation for discretionary item reviews and distributions request
- Informing Sr. Trust Advisor of risks or concerns during file administration
- Identifying and bringing forward recommendations to change procedures for increased efficiency, accuracy, and minimization of associated risks
- Identifying and reporting problems with trust system
- Initiating changes and updates to forms and manuals as required
- Identifying all assets and liabilities by reviewing tax returns, obtained paperwork and bank statements
- Maintain Client Data base with accurate information regarding all clients (Ex. Innotrust, Data sources)
- Work with auditors (internal and external) to facilitate the required examination of customer accounts
- omplete Canada Revenue Agency Forms, Financial Institution investment documentation
- Prepare and send out correspondence to beneficiaries and principals on accounts as directed by Sr. Trust Advisor and service standards.
- Reconcile third party investment statements to internal records.
- Prepare and audit reports to ensure transactions meet trust accounting principles, court format, and tax reporting requirements, as required
Let's Talk About You!
- 1-2 years post-secondary education in business administration of related field.
- Two (2) years in trust or financial services industry with experience in administrative capacity
- Enrolment in the first course of the Certificate program through STEP
- Basic knowledge of current trust law and legislative requirements in all common law provinces
- Innovest system knowledge
- Excellent Microsoft office skills
- Excellent analytical and problem solvingskills
- Comprehensive written and oral communication skills
- Ability to communicate with professionals at all levels
- Concern for Order, Quality and Compliance
- Listening, Understanding & Responding
- Results Orientation
- Teamwork & Co-operation