Company Overview

Jamieson Wellness Inc. is Canada’s leading health and wellness company and on a mission to become the world’s most successful and trusted health and wellness player.

Established in 1922, Jamieson is our 100 years old heritage brand, which is recognized as Canada's #1 consumer health brand. In addition, we also market and manufacture a series of leading specialty supplements brands under the youtheory, Progressive, Smart Solutions, and Iron Vegan brands.

On top of our outstanding brand portfolio, Jamieson Wellness Inc. has been recognized as one of the top ten most reputable companies in Canada and is well regarded for our industry leading commitment to quality – exemplified through award-winning innovations and meeting of rigorous manufacturing certification standards. And, Jamieson is no longer just a Canadian success story, as our brands are established and growing rapidly in more than 50 countries around the world. For more information, please visit

Our Jamieson Diversity and Inclusion Statement

At Jamieson Wellness, we cherish diversity, equity and inclusion and we know we must constantly listen, learn and take action to ensure these principles remain embedded in our culture. We encourage everyone to bring their whole selves to work and celebrate the differences that make us unique. We are accountable to build an environment free of bias in regard to citizenship, race, place of origin, ethnic origin, colour, ancestry, disability, age, creed, sex/pregnancy, family status, marital status, sexual orientation, gender orientation, gender identity, gender expression, and all other types of behaviours that are not conducive to an inclusive environment. We hold ourselves and all stakeholders to a high standard of diversity equity and inclusion, because anything else is unacceptable.

Overall Responsibilities

The Quality Assurance Coordinator will perform quality audits and in-process checks on Jamieson manufacturing and packaging operations, thus ensuring that quality manufacturing as defined by GMP is maintained. In addition, the Quality Assurance Coordinator will assist the Quality Assurance Supervisor in supporting systems to ensure quality manufacturing as defined by Good Manufacturing Practices (GMP) relating to natural health and pharmaceutical products. Ensure appropriate compliance to all relevant regulatory requirements. This is a 6 month ERP contract.

Specific Key Responsibilities & Duties

• Act as the qualified person (as defined under section C.02.006 of Good Manufacturing Practices Guidelines) in the disposition of bulk and finished product
• Responsible for the annual review/trend reports (Critical Deviations, Rejection, etc.)
• Responsible for investigating quality related deviations
• Responsible for conducting Internal Audits
• Responsible for SOP management
• Responsible for review of Certificate of Analysis
• Participate in Change Control approval process
• Participate in CAPA investigations and write investigation reports
• Quality Assurance oversight in OOS lab investigations and responsible for disposition
• Report and respond to quality process deviations in an expedient manner
• Provide assistance for other departments concerning quality related issues
• Annual Product Reviews for customers upon request
• Review of manufactured bulk & packaging work orders
• Review of contract manufacturing and packaging documentation
• Perform random in-process inspection of manufacturing operations
• Perform random in-process inspection of packaging operations
• Monitor and maintain water purification system
• Monitor all temperature and humidity recording devices locate in Jamieson’s manufacturing facility
• Maintain temperature and humidity devices as related to stability studies
• Responsible for the verification and disposition of returns
• Check calibration of various in-process testing equipment including balances, hardness tester, friability apparatus and thickness gauges
• Maintain calibration logs and take appropriate corrective action when necessary
• Working in compliance with the company’s Health & Safety Policies/SOPs including but not limited to the Safety Responsibilities Procedure
• Responsible for investigating Consumer Complaints
• Responsible for the governance of GMP documents
• Will comply with Good Manufacturing Practices in all GMP sensitive areas of Jamieson Laboratories Ltd. facilities
• Perform other related duties and projects as assigned

Knowledge, Skills & Abilities Requirements

• Minimum of a Technical Diploma in Chemistry, Biology, Microbiology, Biochemistry, Pharmacy or an appropriate Life Science from an accredited post-secondary institution and minimum of two (2) years in practical experience
• Comprehensive knowledge of manufacturing operations
• Comprehensive knowledge of pharmaceutical, food and natural health product regulations in Canada
• Excellent communications
• Excellent problem solving skills
• Proficient with Microsoft Word, Excel, Access
• Ability to work with minimal supervision
• Team oriented

Our Values

ACCOUNTABILITY: We do what we say. We take personal ownership for our work and actions and its impact on others and the business.

RESPECT: We do it together authentically and inclusively. We actively listen and engage each other, including diverse perspectives.

EXCELLENCE: We drive to high standard for product, people and planet. We challenge the status quo and bring forward innovative ideas in the continuous pursuit of quality.

AGILITY: We embrace change and act with flexibility. We welcome new ideas and feedback, swiftly incorporating them to improve our performance.

Why Join Jamieson Wellness?

At Jamieson Wellness, we are committed to attracting the best people by offering an environment that prioritizes work-life balance and an inclusive culture. Our benefits and values are designed to help you thrive both professionally and personally, inspiring better lives every day across the world. Here’s what you can look forward to when you join our team:

Health & Wellness

Access competitive group benefits to ensure you and your family are well taken care of.

Financial Security

Take advantage of our company-paid RRSP (no match required!) and Employee Share Purchase Plan.

Contribute to a Broader Purpose

Do work that matters. As a purpose-driven company, we have a meaningful and sustainable impact on the planet and the lives of people around the globe.

Work-Life Balance

Enjoy a hybrid work environment that offers flexibility with both in-office and remote work options.

Professional Development