Description

We are looking for a talented, self-starting, diligent system administrator to maintain and administer our company's networked system of servers and computers. This System Administrator will need a strong background in vulnerability remediation and infrastructure systems. The ideal candidate will be responsible for ensuring the stability, security, and efficient operation of our organization's IT infrastructure. They will also be responsible for maintaining and upgrading our systems to ensure optimal performance and minimal downtime.

To be successful as a system administrator, you should have an excellent ability to solve problems using your in-depth understanding of information systems and computing solutions. The best system administrator will also be a highly motivated, self-starting team player, willing to handle all support requests with courtesy and professionalism. This role requires excellent technical skills, attention to detail, and the ability to work independently.

Key Responsibilities

Acquisition & Deployment

• Conduct regular vulnerability assessments and remediate identified vulnerabilities
• Deployment of updates and enhancements to existing applications, software, and operating systems.
• Implement defensive security controls for various applications, Group Policy Objects, user endpoints, and servers.
• Develop and implement strategies for mitigating identified vulnerabilities in operating systems and applications
• Collaborate closely with cross-functional teams, including IT, Security, Compliance, and Business stakeholders to identify and prioritize vulnerabilities, and develop effective remediation plans
• Support application/system owners to manage risks and remediate vulnerabilities
• Plan and execute vulnerability remediations in a methodical and well documented manner

Operational Management

• Create and maintain documentation as it relates to system configuration, vulnerability identification and remediation, processes, and service records.
• Monitor and maintain awareness of critical vulnerabilities, addressing them through patch management or by following mitigating processes to reduce impact
• Provide technical support to end-users to help them troubleshoot security-related issues
• Manage the process of applying patches and upgrades to systems and applications to ensure they are up-to-date and secure.
• Perform required patching and vulnerability remediation on servers
• Monitor ITSM ticketing and vulnerability management systems for new vulnerability notifications and systems administration tasks
• Determine solutions to identified vulnerabilities on servers, workstations, and workspaces
• Ensure system connectivity of all servers, shared software, groupware, and other applications.
• Demonstrates a commitment to total quality and the process of continuous improvement.
• Ensure compliance with approved Corporate and company IT policies.
• Perform other assigned duties as required

Knowledge & Experience

• Experience administering server-side technology and networked computing systems.
• Ability to prioritize a wide range of workloads with critical deadlines.
• Availability outside of working hours to resolve emergency issues promptly.
• Experience with security principles and general software management best practices.
• Excellent understanding of the organization’s goals and objectives.
• Knowledge of applicable data privacy practices and laws.
• Excellent written, oral, and interpersonal communication skills.
• Ability to conduct research into systems issues and products as required.
• Ability to communicate ideas in both technical and user-friendly language.
• Highly self-motivated and directed, with keen attention to detail.
• Proven analytical and creative problem-solving abilities.
• Able to prioritize and execute tasks in a high-pressure environment.
• Strong customer service orientation.
• Ability to work in a team-oriented, collaborative environment.

Education

• The Systems Administrator will have a Bachelor’s degree and 3 years of administration experience, associate degree and 5 years related experience, or 8 years related experience.
• ITIL certification a plus
• Recent MCSA, CompTIA Sec+

Skills

• 5+ years of experience with domain controllers, Active Directory, group policies, and a Microsoft Windows environment required
• Experience with vulnerability management, enterprise remediation efforts, patch management and system hardening
• Experience with performance monitoring software
• Experience with PowerShell
• Experience with scripting tools a plus
• Experience with Amazon Workspaces a plus
• Experience with SolarWinds Patch Manager a plus
• Experience with Microsoft Endpoint Configuration Manager a plus
• Experience with Linux a plus
• Experience with Ansible a plus
• Experience with VMWare (Private Cloud) a plus
• Experience manipulating data and creating presentation material in Microsoft Office software a plus.
• Ability to work in a fast-paced environment; ability to multi-task, change direction, effectively prioritize, and meet deadlines