Customer Service Representative

job
  • ACL Digital
Job Summary
Location
Nashville ,TN 37247
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
06 Jan 2025
Share
Job Description

Position: Customer Service Specilist

Location: 310 Great Circle Rd. Nashville, TN 37243

Duration: 12 Months (With Extension)


Job Description:


Key Responsibilities

· Determine individual and family eligibility for our Client’s care programs.

· Assist in coordinating and communicating schedules to internal/external Clients.

· Conduct client interviews, collect facts and information, and compile case data to provide recommendations to an attorney.

· Timely management of casework, including proper documentation and case resolution.

· Provide legal research, analysis of legal papers, and draft legal documents. Document findings accurately.

· Work efficiently / effectively in multiple databases to extract information.

· Attend workgroup meetings and participate in discussions.

· Assist leadership team, as necessary.

Requirements and Skills

· Must have a bachelor’s or associate degree.

· A background in Paralegal studies is a plus.

· Work experience in a Legal environment a plus.

· Customer service or call center experience a plus.

· Proven technical skills (e.g., Microsoft Word, Excel, Outlook, PowerPoint, SharePoint, etc.).

· Excellent time management skills with the ability to prioritize work to meet specific deadlines with minimal supervision.

· Excellent verbal and written communications skills.

· Keen attention to detail and adherence to deadlines.

· Strong time management, note-taking, email organization, and distribution skills.

· Critical thinking and problem-solving skills

Other Smiliar Jobs
 
  • Nashville, TN
  • 4 Days ago
  • Thousand Oaks, CA
  • 4 Days ago
  • New Albany, OH
  • 4 Days ago
  • Atlanta, GA
  • 4 Days ago
  • Thousand Oaks, CA
  • 4 Days ago
  • Atlanta, GA
  • 4 Days ago
  • New Albany, OH
  • 4 Days ago
  • Thousand Oaks, CA
  • 4 Days ago
  • New Albany, OH
  • 4 Days ago
  • New Albany, OH
  • 4 Days ago
  • New Albany, OH
  • 4 Days ago
  • Thousand Oaks, CA
  • 4 Days ago
  • New Albany, OH
  • 4 Days ago
  • Cambridge, MA
  • 4 Days ago
  • Thousand Oaks, CA
  • 4 Days ago