Groom Tech, PetsensennOverall Job SummarynnThis position is responsible for interacting with customers and associates, supporting selling initiatives and performing assigned tasks, while providing WOW! customer service.nnEssential Duties and Responsibilities (Min 5%)nnAs a Team Member, it is essential that you be available, flexible, adaptable and service-oriented, as you must be able to fulfill all of the the following requirements:nnMaintain regular and predictable attendance.nnWork scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs.nnTake the initiative to support selling initiatives (TEAM):nnThank the CustomernnEngage with the customer and/or petnnAdvise products or servicesnnMake it MemorablennGroom Technicians are required to perform a combination of the following duties throughout their day. Although daily tasks may vary day to day, our business and staffing model makes it essential every Groom Technician be able to perform all fo the following duties accurately, efficiently, and safely on a regular basis and without advance notice:nnSafe Pet HandlingnnBathing, Drying, Brushing and Combing all coat typesnnNail TrimmingnnEar CleaningnnPreparatory Hair TrimmingnnBasic Clipper TechniquesnnBasic Finishing TechniquesnnCustomer Service SkillsnnDemonstrating ProfessionalismnnEquipment Handling and MaintenancennEnsures the safety and well-being of animalsnnInspects animals for external signs of parasites, disease or injury and reports findings to pet owners.nnPractice Safety and Sanitization protocolsnnSanitizes and maintains upkeep of all grooming tools and equipment to eliminates injury and spread of diseases to other pet clients.nnAssists in generating business by calling existing and new customers, scheduling appointments, follow-up phone calls and reminders to customers, and verifying vaccinations.nnMaintains records of all pet clients to include services provided and vaccination records.nnOperate computer as needed.nnRecovery of store, if needed.nnEnsure the safety and well-being of live animals. Sanitize and maintain holding tanks and care for live animals as requirednnComplete all documentation associated with any of the above job dutiesnnMay also be required to perform other duties as assigned.nnRequired QualificationsnnExperience: Must be comfortable working with dogs and cats. Ability to demonstrate patience and compassion for animals. Must provide own tools (clippers, blades, shears) or be willing purchase required tools.nnEducation: High school diploma or equivalent required. Completed Level 1 Paragon Training and received certification through Petsense. Any suitable combination of education and experience will be considered. Regardless of education level, Associates must be able to read, write and count accurately.nnPreferred knowledge, skills or abilitiesnnWorking environment is favorable, generally working inside with moderate noise. Indoor floors generally on hard surfaces (concrete, asphalt, etc.) Lighting and temperatures are adequate.nnRequires work in assigned area of groom shop. Groom shop size varies.nnExposure to wet conditions, particularly when bathing dogs.nnExposure to sharp grooming instruments, perfumed shampoos and soaps, pets and pet waste.nnExposure to cats and dogs of all sizes, breeds and temperaments.nnWork shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours.nnPromote a safe and productive work environment for all Team Members, customers, vendors and adhere to Company safety training and guidelines.nnWorking ConditionsnnWorking environment is favorable, generally working inside with moderate noise.nnExposure to sharp grooming instruments, perfumed shampoos and soaps, pets, and pet waste.nnExposure to wet conditions, particularly when bathing dogs.nnWork shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hoursnnPromote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelinesnnExposure to cats and dogs of all sizes, breeds, and temperaments.nnIndoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate.nnPhysical RequirementsnnThis position is non-sedentary.nnIt is essential that Team Members have the physical and mental stamina and ability to move throughout the store and outdoor areas quickly and safely.nnIt is essential to operate all equipment related to their job duties efficiently, safely, properly and accurately; and to provide the highest level of customer service.nnTeam members must have the physical and mental ability to perform all of the following tasks (with or without reasonable accommodation):nnAbility to move and transfer live animals, equipment, and merchandise weighing up to 50 pounds.nnAbility to stand and maintain a stationary position for up to 8 hours while grooming animals.nnAbility to frequently move for 4-8 hours per day around the salon to groom animals, clean, and maintain the salon.nnAbility to utilize grooming instruments including shears and dryers.nnAbility to occasionally lift or reach merchandise overhead.nnAbility to bend, kneel, and squat frequently to position oneself to groom animals, clean shelves, and stock merchandise and equipment.nnAbility to constantly operate store equipment such as computer, cash register, and other store equipment.nnAbility to read, write, and count accurately to complete all documentation.nnAbility to utilize strong written and verbal communication skills to communicate effectively with team members and customers.nnAbility to successfully complete all required training.nnDisclaimernnThis job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/her supervisor.nnALREADY A TEAM MEMBER?nnYou must apply or refer a friend through our internal portalnnClick here ( Mission and Values are more than just words on the wall - they’re the one constant in an ever-changing environment and the bedrock on which we build our culture. They're the core of who we are and the foundation of every decision we make. It’s not just what we do that sets us apart, but how we do it.nnLearn MorennEMPOWERMENTnnWe believe in managing your time for business and personal success, which is why we empower our Team Members to lead balanced lives through our benefits total rewards offerings. fot full-time and eligible part-time TSC and Petsense Team Members. We care about what you care about!nnLearn MorennOPPORTUNITYnnA lot of care goes into providing legendary service at Tractor Supply Company, which is why our Team Members are our top priority. Want a career with a clear path for growth? Your Opportunity is Out Here at Tractor Supply and Petsense.nnLearn MorennJoin Our Talent CommunitynnNearest Major Market: Waco