SPECTRAFORCE is looking for a resilient and innovative Sr. Business Analyst to join our HQ office in Raleigh, NC.

The Opportunity:

This individual will be responsible for collaborating with various departments to identify needs, develop solutions, and translate complex requirements into clear project specifications to improve operational efficiency. Serving as a critical liaison between business stakeholders and the development team, the Sr. Business Analyst facilitates the delivery of impactful solutions that align with organizational objectives.

A Glimpse Into Your Day:

• Collaborate closely with end users across People Operations, Client Services, Delivery, and Finance to gather requirements and identify system or business needs
• Analyze business processes and workflows to develop clear and actionable user stories with defined acceptance criteria
• Document requirements in Jira and manage user stories to drive agile execution priorities
• Utilize tools such as Lucidchart, Visio, and Miro to create process flow diagrams and visual representations of workflows
• Collaborate with stakeholders to map and optimize business processes, ensuring alignment with system requirements and objectives
• Provide visual documentation to simplify complex workflows and improve stakeholder understanding
• Assist the QA team in designing and executing comprehensive test case to validate functionality
• Work directly with the development team to translate business requirements into technical specifications
• Assess and communicate potential impacts on existing functionality and workflows
• Actively participate in agile ceremonies, including scrum calls, sprint planning, reviews, and retrospectives
• Partner with users and development teams to review and resolve support tickets promptly
• Proactively communicate updates and progress on pending issues and requirements to stakeholders
• Conduct User Acceptance Testing (UAT) to ensure successful implementation
• Develop and maintain user training materials, FAQs, and system documentation
• Prepare detailed release notes for system updates and enhancements
• Conduct training sessions and demos for new users, highlighting key features and functionality
• Collaborate with the product manager to define product roadmaps and prioritization future development
• Strengthen process discipline by leveraging performance metrics and continuous improvement practices
• Facilitate alignment between business and technical teams to ensure seamless implementation of solutions
• Act as a trusted advisor to business stakeholders, driving change and adoption strategies
• Perform other duties as assigned

Who You Are:

• High School Diploma/GED with 5+ years’ of experience or equivalent combination of education and experience required
• Proven experience with HRIS systems (e.g., Workday, ADP, etc.) and understanding of HR, payroll, and finance processes
• Excellent verbal and written communication skills, including the ability to present ideas clearly and effectively across multiple formats (in-person, via phone/video calls, instant messaging, etc.)
• Strong analytical and problem-solving skills with meticulous attention to detail
• Ability to multi-task and prioritize in a fast-paced work environment
• Hands-on experience with Jira or similar agile project management tools
• Bachelor’s degree in related field (preferred)
• Experience with global teams (preferred)

Exclusive Benefits: A strong cultural environment, recognized by Inc. Best Workplaces and Women’s Choice Awards, with 72% female leadership

• Unlimited PTO from your very first day — guilt-free time off is our promise!
• A comprehensive suite of health, dental, vision, and other insurances
• 401(k) plans with employer matching
• Reimbursements for both gym memberships and cell phone expenses*