Experience Level: 7+ to 12 years

Note: Only locals in Texas and Florida

Skills: BRM, Telecom domain

Top Must Have's:

1. Technical expertise in Oracle Billing and Revenue Management (BRM)

2. Problem solving and trouble shooting skills

3. Communication and Collaboration

Oracle BRM (Billing and Revenue Management) 24x7 Support Engineer key responsibilities:

1. **Round-the-Clock Monitoring**: Continuously monitor the BRM system to detect and address issues promptly, ensuring minimal downtime

2. **Incident Management**: Respond to and resolve incidents and service requests within agreed service levels, providing timely updates to stakeholders

3. **System Maintenance**: Perform regular maintenance tasks such as patching, upgrades, and performance tuning to keep the system running smoothly

4. **Troubleshooting and Problem Resolution**: Diagnose and resolve technical issues, working closely with other IT teams and vendors as needed

5. **Data Integrity and Security**: Ensure the integrity and security of customer data, implementing necessary measures to protect against data breaches and loss