Position: IT Support Technician

Location/Address: North Florida Division (panhandle to Orlando) prefer Tallahassee or Gainesville candidates

Interview Mode: Video Interview

Duration: 6+ months

Travel within North Florida Division from Panama City to Orlando

Note: Prefer Candidates in the Gainesville to Tallahassee area due to central location in division

List any special Client-specific onboarding requirements for the resource: must pass vPro background and employment checks to include 7 year background and 5 year verifiable employment history

If Travel - Travel to locations: minimal, mostly regional

Job Description:

• Perform installation, modification, repair, testing, and/or servicing on laptops, desktops, and tablets, including, but not limited to hardware, peripherals, and software configuration as well as barcode scanners. Incumbents service clients on-site in a hospital environment.
• Replace user desktops, laptops, and tablets at the customer site. This includes, but is not limited to, setting up the hardware, testing it to make sure it is working, identifying system hardware problems, and following any special instructions.
• Transfer the user's old files to the new device
• Verify file transfer and basic software functionality with the end-user

The schedule is M-F, 8 AM-5 PM, with an hour for lunch. Hours may vary just slightly. Travel day, Sunday, if required for the site

No overtime.

Business Unit

ITO - Workplace Services On-site support