Job Description:

The Sales Operations Specialist provides the necessary administrative support to the field sales team and becomes the point of reference on all administrative matters. Attention to detail is absolutely required. The goal is to facilitate the team’s sales activities to maximize their performance and minimize their administrative burden as to allow them to focus on their core responsibilities.

Responsibilities:

• Assist Sales Leader in training new Business Consultant on sales process and systems necessary to complete process.
• Accurately audit sales documentation, communicate to sales team member of its completeness and submit it to the correct department.
• Process all cases/tickets with accuracy and timeliness and inform Business Consultant of unforeseen delays or problems from other departments on their request for proposal.
• Ensure adherence to guidelines, processes and policies.
• Monitor the team’s progress, identify shortcomings and propose improvements to Sales Leader.
• Assure necessary promotional or marketing material are available

Qualifications:

• Excellent computer skills
• Works well under pressure and can meet tight deadlines
• Manage multiple tasks and meet deadlines
• Make sound independent decisions by applying policies and procedures and using available resources
• Take initiative to plan and complete assigned work with a high level of accuracy.
• Problem-solving mindset with the ability to analyze complex situations and provide effective solutions
• Excellent communication and interpersonal skills (both written and verbal, with proficiency in English), with the ability to establish rapport with clients and internal teams
• Proven ability to work effectively with other, build strong team dynamics, and foster cooperation among team members.