JOB DESCRIPTION

We are seeking a skilled Desktop Support Analyst to join our team. The ideal candidate will have experience in providing desktop support and ensuring a high level of customer satisfaction with systems and applications, preferably in the Mortgage industry. As a Desktop Support Analyst, you will be responsible for supporting end user devices including PC's, Macs, Printer/Scanners, mobile devices, and more. You will set up, troubleshoot, and maintain conference room technology support throughout the site. You will be responsible for deploying various software and related licenses as well as hardware and new PC/Mac deployments. This will be a fully onsite role.

REQUIRED SKILLS AND EXPERIENCE

- 2+ Years of Experience within Desktop Support, Desktop Support Engineering, Desktop Support Analysis

- Experience with Windows 10 is required

- Experience with PC/Mac software installation, troubleshooting, and maintenance

- Expertise troubleshooting PCs, Mac, Printer/Scanners, Mobile Devices, and more.

- Experience with LAN/WAN/WLAN technologies and support.