Summary
Assist with the processing of mortgage loans.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
60%Processing of Mortgage Loans-Conventional, FHA, USDA, and VA .
Assist customers with the completion of conforming and non-conforming mortgage loans in person, online, and by telephone. Respond to mortgage inquiries in a friendly and professional manner. Input information and assist other staff as needed, to assure information is entered into the computer and all necessary preliminary documents are printed timely and submitted for underwriting within 24 hours. Provide mortgage disclosures within regulatory timeframes.
Obtain all information and clear all underwriting conditions as directed, prior to closing.
Order or assist in ordering all documents necessary for the processing and closing of the loans as per procedures.
Assist with the retrieval, printing, processing and returning of all loan packages from out of town originators.
10%Marketing and public relations .
Assist in marketing products that are available and develop business with customers and Realtors. Attend functions and meetings related to the real estate market in our trade areas. Utilize and cross sell other services and products offered by bank.
30%Clerical and Customer Service
Greet and assist customers. Respond to all inquires in a timely and professional manner. Prepare good faith estimates for Realtors and customers.
Set up files, intake sheets and assign loan numbers. Monitor and update loan information on a regular basis and assist with the pipeline reports.
Assist with the preparation of necessary tickets for daily work and for the disbursing of funds for the loan proceeds and payment of invoices.
Perform daily functions such as answering the telephone, photocopying, scanning, mailing notices and other day-to-day tasks as requested.