Customer Service - Billing (2)

job
  • Lincare Holdings
Job Summary
Location
Oklahoma City ,OK 73116
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
10 Jan 2025
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Job Description
  • Contacts payers for claims status, followup denials, or partial payments
  • Obtains payer requirements for timely adjudication of claims
  • Files claims with appropriate documentation attached
  • Pursues, maintains, and communicates payer coverage/guideline changes/updates
  • Processes all incoming and outgoing correspondence as assigned
  • Verifies, adjusts, and updates Accounts Receivable (A/R) according to correspondence received from insurance company
  • Helps facilitate interoffice communication on error and denial trends
  • Initiates the review/appeals process on disputed claims
  • Researches credit balances and initiates refunds as required
  • Documents all activity in customer's computer account
  • Answers Accounts Receivable phone inquiries
  • Works assigned RBCO reports
  • Available to assist other PACs with questions or collection needs
  • Acts as liaison between staff and management
#CC
  • High School Diploma or General Education Degree (GED) required
  • Knowledge of telephone etiquette and adequate oral and written communication skills
  • Shows effective problem solving, investigative, and multitasking skills
  • Positive and cooperative attitude in working and communicating with individuals at all levels of the organization
  • Knowledge of medical field preferred

#CC
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