summary Employbridge is now hiring a Customer Service Representative for a manufacturing site in Troy, MI! Shift: 8a-4:30p Pay: $52,000 per year Job Duties: -Answer phones and assist visitors in the front lobby -Interact with the sales team, exchange customer requirements, manage project pricing, customer complaints, etc -Set up new accounts, run credit checks, establish customer payment terms, maintain account records, etc -Track and report customer deliveries, feedback, and sales -Assist with inventory control, production control, sales, accounts receivable, and shipping/receiving teams -Any other assigned duties required-skills: Requirements:-Minimum of 3 years of customer service experience-Previous ERP system experience-Previous experience with sales preferred-Knowledge of Microsoft Office-Ability to interact with internal and external associates required-experience: Order Entry