Customer Service Assistant Department: Linked Light Pulse
Employment Type: Full Time
Location: Denver, CO
Compensation: $43,000 - $54,000 / year
Description We are seeking a dedicated and friendly
Customer Service Assistant to join our team in Denver, CO. The ideal candidate will provide exceptional support to our customers by handling inquiries, resolving issues, and ensuring a seamless customer experience. If you thrive in a fast-paced environment and have a passion for helping others, we want to hear from you!
Key Responsibilities - Respond to customer inquiries via phone and email in a professional and timely manner.
- Assist customers with product information, orders, and account-related issues.
- Resolve customer complaints with efficiency and empathy.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with other departments to ensure customer satisfaction.
- Provide feedback and suggestions to improve the customer service process.
Skills, Knowledge and Expertise - High school diploma or equivalent (Bachelor's degree is a plus).
- Strong verbal and written communication skills.
- Excellent problem-solving and multitasking abilities.
- Proficient in using computer systems and basic office software.
- Previous experience in customer service is preferred but not required.
Benefits - Competitive salary ranging from $43,000 to $54,000 per year.
- Opportunities for career growth and professional development.
- Paid time off and holidays.
- Comprehensive training and ongoing support.
- Friendly and supportive work environment.