Job Details
Job Location
Double Tree by Hilton Independence - Independence, OH
Position Type
Full Time
Job Shift
Third/Night
Job Category
Hospitality - Hotel
Description
POSITION SUMMARY
Audit, balance and report on the various areas of the hotel (e.g., food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure TTH and hotel policies and procedures are followed and to prevent fraud.
ESSENTIAL FUNCTIONS

• Audit balance and report on all food and beverage outlets' (e.g., restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc., and reset all registers to ensure accurate, timely information. (30%)
• Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed. (25%)
• Audit, balance and prepare, verify and report on room information to provide rooms management with a picture of how they are performing. (20%)
• Prepare and input statistics and income journal sheets for preparation of daily reports. (5%)
• Balance and close all bank ticket codes, daily. (5%)
• Run night audit final after insuring all revenues are in balance nightly. (5%)
• Perform the duties of a Front Desk Clerk including express checkouts. (5%)
  NON-ESSENTIAL FUNCTIONS
• Assist the Night Manager/Night Audit Supervisor as requested. (2%)
• Assist PBX in taking and placing wake-up calls, as needed. (2%)
• Perform the duties of a bellperson as requested. (1%)

Qualifications
Knowledge and Skills:

• Education: High School education or equivalent experience.
• Experience: Accounting background preferred, but not required.
• Skills and Abilities:
  • Ability to operate personal computer, cash register and calculator.
  • Ability to compile facts and figures.
  • Telephone and guest relations etiquette and skills.
  
  No. Of employees supervised: None.
  Travel Required: None.
  Hours Required: 11:00 p.m. - 7:00 a.m.; scheduled days and times may vary based on need.
  Lifting/Pushing/Pulling/Carrying Describe the type(s) of required lifting, pushing, pulling, and/or carrying to include objects, weights and frequency.
  Ability to lift files/papers up to 5 lbs, 50% of time. May lift luggage up to 50 lbs.
  Bending/Kneeling Describe the type(s) of required bending and/or kneeling to include when, why and how often.
  No Bending/Kneeling Required.
  Mobility Describe the type(s) of mobility required to include distances and % of time involved.
  Ability to move between front desk, PBX and accounting and various other areas in the hotel, 10-20% of time.
  Continuous Standing Describe the reasons to include time period and frequency.
  No Continuous Standing Required.
  Climbing Stairs:
  No Climbing Required.
  Driving Describe type of vehicle, distances, % of time involved and frequency.
  No Driving Required.
  Work Environment - Inside: 100% of 8 hours.
  Climbing Stairs
  Up to approx. 40 steps 10% of 40 hour week.
  Hearing: Critical
  Explain:Communicate with guests.
  Vision: Critical
  Explain:Viewing of computer screen.
  Speech: Critical
  Explain:Communicating with guests over the telephone.
  Literacy: Critical
  Explain:Reading daily reports, numbers, etc.
  Chemicals/Agents: Describe any chemicals/agents to include what they are, warnings and frequency of use.
  No Chemicals/Agents Used.
  Protective Clothing:
  None Required.
  Equipment Operation List type of equipment and frequency of use.
  Personal computer, telephone, cash register, calculator - approx. 90-95% of time.