At Grungo Law, we are committed to providing exceptional service to our clients, helping them navigate through the personal injury process with care, dedication, and professionalism. We are seeking a highly organized and detail-oriented Referral Coordinator  to join our team and manage relationships with referral partners, ensuring smooth coordination of incoming and outgoing referrals. If you have excellent communication skills, a passion for client service, and the ability to manage multiple tasks in a fast-paced environment, we encourage you to apply.

Key Responsibilities:

• Manage and track all referral cases (both incoming and outgoing), ensuring timely communication and follow-up with referral partners.
• Serve as the primary point of contact for referral partners, maintaining strong professional relationships.
• Coordinate the flow of information between attorneys, referral partners, and clients.
• Ensure proper documentation and processing of referral agreements, ensuring compliance with legal and ethical standards.
• Collaborate with intake and case management teams to ensure all referral cases are handled efficiently and effectively.
• Monitor referral case statuses and provide regular updates to referral partners.
• Identify and develop potential new referral sources, contributing to the firm's growth and network.
• Maintain an accurate database of referral partners, case details, and communication logs.
• Prepare and send referral fee distribution reports in coordination with the finance team.
• Assist with client intake as needed, ensuring a seamless transition for referred clients.
• Attend outside events after regular work hours as required.

Qualifications:

• Excellent communication and interpersonal skills, with the ability to manage relationships and interact professionally with attorneys, clients, and referral sources.
• Strong organizational skills and attention to detail, with the ability to handle multiple cases simultaneously.
• Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
• Proficiency in legal software, case management systems, and MS Office Suite.
• Familiarity with personal injury law, legal ethics, and referral fee arrangements is a plus.
• Legal experience is not required, but it is a plus.

Job Type: Full-time

Pay: $21.09 - $22.04 per hour

Expected hours: 37.5 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Compensation Package:

• Performance bonus

Schedule:

• Monday to Friday
• Weekends as needed